KitDesk

Articles

Notes on keeping track of equipment, and getting it back.

28 August 2026 · 7 min read

Due-back emails: one warning, then a chase a day

The warning goes out once and is never repeated. The chase repeats daily, but only for kit that was actually checked out, which is the gap that catches people.

25 August 2026 · 5 min read

Kit that leaves the building: what to agree first

Off-site loans are where kit stops being covered and starts being one person's word against another's. What the booking record holds, and what it doesn't.

24 August 2026 · 4 min read

What actually happens when someone marks kit damaged

Ticking "damaged" on a return pulls the item off the shelf the same second. Getting it back on takes a person, on purpose, because nothing checks that it was fixed.

21 August 2026 · 5 min read

Printing QR tags: what the code actually holds

A KitDesk tag encodes one thing, the item's reference, nothing else. That single fact decides what a random camera app shows you, and what happens if you delete an item and let its number get reissued.

20 August 2026 · 4 min read

Borrower records: who actually gets the overdue email

Type a name at booking and it's just text on that booking. Only a linked Borrower with an email address gets the reminder when the kit doesn't come back.

18 August 2026 · 4 min read

Utilisation reports: what "hardest working" is actually counting

The reports page ranks kit by hours out and flags what nobody's touched. Both numbers come from the booking, not a sensor on the item, and that gap matters.

17 August 2026 · 5 min read

Termly and annual audits: what the records actually have to show

A stock-take isn't just counting kit. Presence, location and condition are three separate facts, and KitDesk only ties two of them to the same scan.

14 August 2026 · 4 min read

The kiosk loses wifi mid-signout: what happens to that booking

The kiosk queues checkouts and returns locally when the connection dies, then replays them once it's back. Here is what that actually covers, and what it does not.

13 August 2026 · 5 min read

Recurring bookings: one booking, or twelve separate ones?

Booking a standing Tuesday for the rest of term makes one request but not one booking. Here's what actually gets built behind it, and where approval catches people out.

12 August 2026 · 4 min read

QR check-in and check-out: what it actually saves over a paper sheet

A camera and a printed tag do not stop kit going missing by themselves. Here is what changes, what does not, and where the paper sheet was never the real problem.

11 August 2026 · 4 min read

Booking approvals: why some kit needs a yes before it leaves

Approval does not stop double-booking, the system already does that on its own. Here is what it actually buys you, and how to set it up.

10 August 2026 · 3 min read

PAT testing records: what you actually have to keep

There is no legal requirement to PAT test annually, and no requirement to keep a register. There is a requirement to maintain equipment. Here is the difference.

10 August 2026 · 3 min read

Why equipment goes missing, and the four things that stop it

Kit rarely gets stolen. It gets borrowed by someone who meant to bring it back. Here is what actually reduces the losses.